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Breaking News: Malaysia Airlines Officials Defend Notifying Victims' Families by Text
Malaysia Airlines Officials Defend Notification Process
Officials with Malaysia Airlines on
Tuesday defended their handling of the notification of family members
on the presumed final fate of missing Flight MH370.
At
a press conference held in Kuala Lumpur airport, Malaysia Airlines
Group CEO Ahmad Jauhari Yahya first gave his condolences to the family
members of the passengers and noted, "It must be remembered that 13 of
our own colleagues were also on board."
Regarding the text
messages that some relatives got from the airline on Monday, Yahya said
the company's "sole motivation" was to make sure the victims' families
"heard the news before the world did."
"Wherever humanly possible, we did so in person with the families or by telephone, using SMS as the last resort," he said.
Airline officials also said that
preparations were being made to provide the families with more than the
$5,000 they were already set to receive as compensation, and to shuttle
families to the recovery zone in Australia when possible.
Malaysian officials also noted some 40 extra "caregivers" have been trained to assist the passengers' families.
Australian
officials earlier had said that visas for family members looking to be
as close to the search zone as possible would be expedited.
Meanwhile, when asked if they would resign in the wake of the handling
of the investigation, Malaysia Airlines officials said they were
considering it, but it was a personal decision.
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